Ask BESY!

When a provider changes address, their H&S approval is invalidated as their new premises/location have a bearing on their H&S risk assessment. It is important that the Veryan system is updated to reflect the new address, but there is an issue regarding H&S paper files and continuity.

Please follow the procedure outlined below to ensure all aspects are considered; (also available with diagrams on the link, lower down).

 
1  Find the provider, select the purple address block, click Copy.
2  Go to H&S screen, click the Archive to Agency Contacts button.
3  Click in Check Request Notes field, click Paste.
4  Select On Hold for This Provider's Health and Safety Status, say Yes to the change Opps question.
5  Select CHANGE OF ADDRESS for Health and Safety check requests Type.
6  Complete the remaining details of the check request.
7  On the front screen type the NEW address, phone numbers, plus any other details, remembering to check the LEA.
8  Finally, return to the H&S screen and print the Check Request note, selecting all jobs to be printed and checked.
9  Pass to H&S visitor as normal.


This process ensures that provider addresses are accurate at all times, important when we are writing to them. Pasting the old address into the Check Request Notes field prints it on the check request form, enabling the paper records to be cross referenced.